SMS POLICY

TERMS OF SERVICE

SMS Messaging Program Terms of Service

Program Name: SiteIVate Messaging Program

The Cambria Exteriors Messaging Program provides SMS notifications, appointment reminders, customer support messages, service updates, and occasional promotional communications related to our services.

By opting into our SMS messaging program, you agree to receive text messages from SiteIVate regarding service updates, reminders, marketing offers, and relevant business communications. Message frequency may vary depending on your interactions with our services.

1. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to the number you received messages from. After sending STOP, we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us. No further messages will be sent.

2. Rejoining Instructions

If you previously opted out and would like to rejoin the SMS messaging program, you may sign up again using the original opt-in method or contact us directly to resume receiving messages.

3. SMS Communications – Verbal Opt-In (Phone)

By signing over the phone (verbal consent), you expressly consent to receive SMS communications from Cambria Exteriors. We may send text messages to keep you updated on your project, provide service-related information, appointment reminders, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. Our SMS communications comply with A2P 10DLC regulations to protect your privacy and ensure a secure messaging experience.

You may opt out of receiving SMS communications at any time by replying “STOP” to any text message from us. No further messages will be sent. Please note that by opting out, you may miss important updates regarding your service. Reply HELP for assistance.

3. SMS Communications – Web Form Opt-In

By submitting our web contact form and agreeing to receive SMS communications, you expressly consent to receive text messages from Cambria Exteriors. We may send SMS messages related to your project status, scheduling updates, service reminders, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. Our SMS communications comply with A2P 10DLC regulations.

You may opt out at any time by replying “STOP” to any text message from us. No further messages will be sent. Reply HELP for assistance. No mobile information (PII) will be shared with third parties or affiliates for marketing or promotional purposes.

4. Help Instructions

If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance.

You can also contact our support team at:

Email: zack@cambriaexteriors.com

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. For questions regarding your mobile text or data plan, please contact your wireless provider.

SMS POLICY

DISCLAIMER: The privacy policy below is a general example and does not constitute legal advice. Privacy policy requirements and other applicable laws may vary based on your business’s specific circumstances and jurisdiction. Consult with a qualified legal professional to ensure your privacy policy complies with all relevant regulations and industry standards.

Cambria Exteriors respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, and other contact details.
• Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
• Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

2. How We Use Your Information

We use your information to:

• Provide roofing services, estimates, and customer support.
• Communicate with you regarding project updates, scheduling, and other service-related information.
• Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

3. SMS Communications – Verbal Opt-In (Phone)

By signing over the phone (verbal consent), you expressly consent to receive SMS communications from Cambria Exteriors. We may send text messages to keep you updated on your project, provide service-related information, appointment reminders, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. Our SMS communications comply with A2P 10DLC regulations to protect your privacy and ensure a secure messaging experience.

You may opt out of receiving SMS communications at any time by replying “STOP” to any text message from us. No further messages will be sent. Please note that by opting out, you may miss important updates regarding your service. Reply HELP for assistance.

3. SMS Communications – Web Form Opt-In

By submitting our web contact form and agreeing to receive SMS communications, you expressly consent to receive text messages from Cambria Exteriors. We may send SMS messages related to your project status, scheduling updates, service reminders, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. Our SMS communications comply with A2P 10DLC regulations.

You may opt out at any time by replying “STOP” to any text message from us. No further messages will be sent. Reply HELP for assistance. No mobile information (PII) will be shared with third parties or affiliates for marketing or promotional purposes.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.
• Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.

No mobile information (PII / personally identifiable information such as phone number) will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Access and Update: You may access or update your personal information by contacting us directly.
• Opt-Out: You may opt out of receiving SMS or email communications as outlined above.
• Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have questions or concerns about our Privacy Policy or practices, please contact us at:

Cambria Exteriors

4181 Portage Street, Portage, PA 15946

+1 814 554 1620

zack@cambriaexteriors.com